Indus Management Consultants is a Gurugram-based corporate training company founded in 1996. Its 340+ trainers across 26 Indian cities deliver soft skills, sales, customer service and leadership training in the classroom and on the job, reaching more than 8,000 professionals every working day, and its in-house AI team builds the AI role-play, voice coaching and assessment tools that make every programme measurable.
We start from the result you need — not from a course catalogue
New sellers productive sooner
Structured sales training, then twenty-plus AI practice conversations before they meet a real customer.
Sales trainingCustomers served better
Service and contact-centre programmes with voice AI practice, scored the way a quality auditor would.
Customer service trainingManagers who lead, not just manage
First-time and middle-manager programmes, rehearsed tough conversations and 90 days of coaching.
Leadership & managementFrontline trained at scale
Trainers on the shop floor plus phone-based learning in local languages — without stopping the line.
Factory-level trainingProof that it worked
Pre- and post-assessment, and dashboards that connect training to the numbers your business already tracks.
Assessments & analyticsThe training your people need, delivered by trainers who stay until it works
At the heart of Indus is classic, trainer-led training. Our 340+ trainers teach in classrooms, run live virtual sessions, and — most importantly — work alongside your people on the job until the new skill becomes the normal way of working.
Soft skills & behavioural training
Emotional intelligence, time and stress management, conflict resolution, assertiveness, business etiquette, personality development and behavioural training.
Soft skills trainingSales & negotiation training
The sales call process, consultative selling, objection handling, closing, and negotiation that protects your margin — for field, retail, dealer and telesales teams.
Customer service training
Service standards, complaint handling, telephone and email etiquette, and programmes for contact centres, BPO and ITeS teams.
Customer service trainingLeadership & management training
Managerial training for first-time and middle managers, performance appraisals, coaching and mentoring, problem solving and leading through change.
Leadership programmesCommunication skills training
Presentation skills, business writing, voice and accent, English language, interpersonal and cross-cultural communication.
Communication skillsPersonal effectiveness & teams
Motivation, personal effectiveness, team building and outbound programmes, and train-the-trainer to build your own trainers.
Where the skill actually sticks
Most training fails in the weeks after the workshop, not in the room. That’s why every Indus programme includes on-the-job training: our trainers go where your people work — the showroom, the call floor, the field visit, the shop floor — and coach them through real customers and real tasks. They observe, give feedback on the spot, and show managers how to keep coaching once we leave.
How a typical programme runs
Usually two daysClassroom: what to do
The model, the steps and the language, practised in role-plays built on your products and your customers.
Four to six weeksOn the job: doing it
A named Indus trainer works alongside your people at work, with AI practice between visits to keep the skill fresh.
Follow-upWhat changed
A final session on what worked, a second round of skill-building, and a plan your managers own from there.
AI makes every programme stronger
On top of classroom and on-the-job training, every Indus programme now has an AI layer, built by our own in-house AI team. It doesn’t replace our trainers — it gives each learner more practice and feedback between trainer sessions than any classroom can.
Unlimited practice
Learners rehearse real conversations with an AI counterpart as often as they need, in private.
Instant, fair feedback
Every attempt is scored the same way, in English, Hindi or Hinglish — the same standard in every city.
Help at the moment of need
An AI assistant answers staff questions from your own documents, with the source shown.
Results you can see
Dashboards show who improved, where and by how much — while the programme is still running.
We’re clear about the limits: AI supports the trainer, and a person makes every decision that matters.
Everything your people need to perform — from one partner
Training programmes
Soft skills · sales & negotiation · customer service · leadership & management · communication · personal effectiveness · team building · train-the-trainer — in the classroom and on the job.
See all programmesSolutions
Corporate training · L&D consulting · leadership development · sales & customer excellence · behavioural skills · executive coaching · factory-level training · assessments.
Explore solutionsDigital learning & platforms
Indus Smart LMS · white-label enterprise LMS · custom eLearning · microlearning · blended learning · explainer videos · online assessment tool.
Learning platformAI-enabled learning
AI role-play · voice AI coaching · AI assessments · AI learning assistant · personalised learning paths · learning analytics.
AI-enabled learningBuilt around your business — even the AI
No two organisations have the same products, customers or problems, so we don’t sell off-the-shelf courses. Every programme is designed on your processes, your customers and your language. And when you need something that doesn’t exist yet, our AI team builds it for you:
- An AI role-play coach trained on your products and your customers’ real objections
- An AI assistant that answers staff questions from your SOPs, policies and product sheets
- Assessment engines that score written answers and recorded calls at scale
- Dashboards and workflow automation that connect training to your business data
- Integration with the LMS and HR systems you already use
Your AI, built by our team
Scenarios, rubrics and assistants written on your material by the Indus AI team — changed in days when your products or pricing change.
Learning technology integrationYour data stays yours
Held securely, access controlled by role, and never used to train public AI models. A person makes every decision that affects someone’s career.
How we govern AITools that work for your people every day
AI Role-Play Coach
Practise sales and service conversations with an AI customer. Try it free on this site — no login needed.
Try it nowVoice AI Coaching
Speak out loud and get scored on clarity, pace and empathy. Built for contact centres and field teams.
Voice AI coachingAI Learning Assistant
Instant answers for staff from your own documents, with the source shown so they can check.
AI learning assistantOnline Assessment Tool
Tests, surveys and certification for thousands of learners at once, with instant reports.
Assessment toolIndus Smart LMS
Courses, cohorts, quizzes, certificates and mobile learning, all in one place.
Indus Smart LMSLearning Analytics
See progress by city, team and manager while the programme is still running — not three months later.
Learning analyticsTrust is earned over years, not claimed on a website
Here is what stands behind every programme we run.
30 years of results
Founded in 1996 by Mukesh Khetarpal (IIT Delhi, XLRI) after 19 years leading sales teams at Tata Steel, Brooke Bond, United Spirits and Shaw Wallace. We’ve been judged on outcomes ever since.
About Indus340+ trainers across India
A national team of trainers on our own payroll, not a list of freelancers — so quality is managed, not hoped for, in metros and small towns alike.
Our trainersThe right trainer for every programme
Every programme is matched with trainers by industry experience, language, location and subject certification. Then we observe and rate their delivery, so the standard is the same in every city.
Daily training targets
Each Indus trainer trains or coaches 10 to 50 people every working day — more than 8,000 people across India daily, and over 2 million learner-sessions a year. We track it every day, so large rollouts run on schedule.
Coaching that continues
Training doesn’t end in the classroom. Our trainers coach participants on the job for four to six weeks, and our executive coaches work one-to-one with senior leaders.
Executive coachingMeasured and honest
We agree the result with you up front, measure it, and tell you plainly what worked and what didn’t — including when a problem isn’t a training problem.
Why IndusTrusted by Hyundai, Airtel, Mercedes-Benz, ICICI Bank, Coca-Cola, Indian Oil and 130+ organisations across India. See all clients →
How a programme actually gets built
Deliver
Classroom sessions, on-the-job coaching by our trainers, AI practice in between, and measurement after.
DeliverResults our clients can point to
Read how organisations in automotive, telecom, banking and manufacturing used Indus to move the numbers that matter to them.
Tell us the result you want. We’ll show you how to get there.
A 30-minute conversation with a learning consultant — not a sales pitch. Bring your goal, your team size and your timeline. You’ll leave with a clear plan, a way to measure it, and an honest view of what training can and can’t fix.