CALL CENTER – BPO AND ITES (Information Technology Enabled Services) TRAINING
Our BPO training and ITES training programs are focused on a wide range of skills required to work productively in the current Indian environment of BPO companies and IT enabled services.
With the development of BPO and ITES sector in India, the demand for training at the foundation and managerial level has increased tremendously. We recommend that BPO / ITES training in India be outsourced in the form of necessary training, such as language training, accent neutrality, customer service and cultural orientation, are of a highly specialized nature and to help these sessions, experienced professionals is required. If not handled properly, the results can be detrimental to the trainees and professional development of the organization.
Indus Management Consultant Pvt. Ltd. uses its extensive experience of working and interacting with BPO / ITES organizations in India and abroad. This experience has been translated into our training programs which combines experiential learning with theoretical concepts to help the learners enjoy their ‘journey of learning’.
BPO training and ITES training program organized by Indus Management Consultant Pvt. Ltd. Ltd. mainly cover the following areas: